Settings

Filing preferences, tag colour, retention, and disconnecting.

Settings is where you tune how Sortfully behaves per mailbox, set your record-keeping preferences, and manage or disconnect a mailbox.

Connected mailboxes

Each mailbox is listed with its address and a status badge — Active or Re-auth needed. Per mailbox you can run Delete empty folders or Disconnect (covered below).

Filing preferences

• Only move mail after I've read it — on by default. Unread mail stays in the Inbox so notifications still open it, and files once you've read it. Turn it off to file the instant mail arrives. (See the reply-safe delay.)
• Wait before filing a read message — when the option above is on, set how many seconds Sortfully waits after you read a message before moving it. There's a minimum floor (so a message is never moved mid-reply) and a maximum, and a link to reset to the default. On a team, your admin may set the default — see Teams.

Tag colour

All Sortfully categories share one colour. Pick it from the 15-colour palette; existing categories update to match.

Audit retention

How long your audit log entries are kept:

• Standard accounts — fixed at 30 days.
• Business members — you can set 30–3650 days (default 90), unless your admin has set one window for everyone, in which case it's shown locked.
• Org admins — can enforce a single window across the whole team.

The log holds the sender domain, folder and time only — never message content.

Detailed (enhanced) activity log

On by default. While on, your log and exports also capture the sender address, subject line and received time of filed mail, so you have a verifiable record of what moved. Bodies and attachments are never recorded either way. Switch it off for metadata-only (sender domain, folder and time); you can then purge the subjects and addresses captured while it was on. On a team, your admin may control this setting.

Kept messages

Messages you protected with the keep this one undo option are listed here, with the sender, subject and where they were filed. Choose Remove protection to make a message eligible for filing again.

Delete empty folders

Removes folders that have no mail and no subfolders. Outlook's system folders and any folder an Outlook rule files into are always preserved. It runs in the background, and the emptied folders disappear shortly after.

Disconnect a mailbox

Disconnect removes the mailbox and all of its mappings, filing history and stored access. It can't be undone — but it leaves your actual mailbox and the folders in Outlook exactly as they are. Disconnecting also frees the seat it was using. See Billing.

Delete my data

If you've cancelled and your account is in its data-recovery window, a Delete my data now option lets you bring the permanent deletion forward instead of waiting out the grace period. This signs you out and removes everything. See Billing & plans and Privacy & your data.